Employer Industry: Healthcare Services
Why Consider This Job Opportunity…
Opportunity for career advancement and growth within the organization
Work remotely after initial training period
Competitive benefits package including medical and dental insurance, retirement program, and tuition reimbursement
Supportive and collaborative work environment
Chance to make a positive impact on patient care and experience
What To Expect (Job Responsibilities)
Handle incoming calls in a Call Center environment while maintaining 93% availability
Greet patients, collect co-pays, and schedule follow-up appointments and referrals
Support departmental clerical duties and ensure quality service to patients
Provide timely and courteous assistance to patients requesting care
Assist with maintaining patient confidentiality and good patient relations
What Is Required (Qualifications)
Minimum of 6 months related experience
Accurate computer and keyboarding skills
Knowledge of age-related growth and development principles
Proficiency in operating telephone systems, PCs, printers, photo copiers, and fax machines
Ability to work in a fast-paced and structured environment
How To Stand Out (Preferred Qualifications)
Some medical background preferred
Strong verbal and written communication skills
Knowledge of medical terminology desirable
Sensitivity in human relations and customer service skills
Comfort in asking patients for co-pays and race collection
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