Job Summary
Netflix is currently looking for dedicated individuals to join our team as Data Entry Specialists with a focus on Call Support and Customer Help. This is a fantastic remote opportunity with a competitive pay rate of $32 per hour. Enjoy a flexible schedule that accommodates your lifestyle, and benefit from our supportive work environment. This job offers comprehensive benefits… including health and dental insurance, paid training, and paid vacations.
Description
As a Data Entry Specialist at Netflix, you will play a critical role in ensuring accurate and timely entry of data into our systems. You will be responsible for various customer support tasks, including handling customer inquiries, troubleshooting issues, and providing exceptional service. This position is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy working in a fast-paced environment.
Your primary responsibilities will include entering and updating information into our database, ensuring data integrity and accuracy, and assisting customers with their inquiries via phone or email. You will also collaborate with other team members to resolve customer issues and contribute to the overall success of the customer support team.
Requirements
High school diploma or equivalent
Strong attention to detail and accuracy
Excellent communication and interpersonal skills
Proficient in using computers and data entry software
Ability to multitask and manage time effectively
Previous experience in customer service or data entry is preferred
Ability to work independently and as part of a team
Responsibilities
Enter and update data into company databases and systems
Verify accuracy of information before entering it into the system
Handle customer inquiries and provide appropriate solutions
Assist customers via phone, email, or chat with professionalism
Resolve customer issues and escalate when necessary
Maintain confidentiality of sensitive information
Collaborate with team members to improve processes and service quality
Benefits
Competitive hourly rate of $32
Flexible work schedule
Remote work opportunity
Health and dental insurance
Paid training and development programs
Paid vacations and holidays
Supportive and inclusive work environment
Educational Qualifications
High school diploma or equivalent required
Additional certifications or training in data entry or customer support are a plus
Experience
Previous experience in a similar role is preferred but not mandatory
Experience in customer service or call support is advantageous
Company Overview
Netflix is the worlds leading streaming entertainment service with over 200 million paid memberships in over 190 countries. We offer TV series, documentaries, and feature films across a wide variety of genres and languages. At Netflix, we believe in creating a supportive and diverse workplace where everyone can thrive. Join us and be part of a team that is revolutionizing entertainment and bringing joy to millions of people worldwide.
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