Job Summary
Job Type: Part-Time…
Salary: Hourly
Company: CVS Health
Location: Remote
Benefits: Flexible working hours, medical benefits, paid time off, employee discounts, and professional development opportunities.
Job Description
CVS Health is seeking enthusiastic and customer-oriented individuals to join our Customer Service Center team. As a part-time remote Customer Service Representative, you will be the first point of contact for our valued customers, providing assistance and resolving inquiries in a friendly and efficient manner. This role requires excellent communication skills, a genuine desire to help others, and the ability to work independently in a remote environment.
Requirements
High school diploma or equivalent
Previous customer service experience preferred
Strong communication and interpersonal skills
Proficiency in basic computer applications
Ability to work in a fast-paced environment and handle multiple tasks
Reliable high-speed internet connection and a quiet, dedicated workspace
Responsibilities
Respond to customer inquiries via phone, email, and chat
Resolve customer issues efficiently and professionally
Provide accurate information about CVS products and services
Document customer interactions and maintain accurate records
Collaborate with team members and other departments to ensure customer satisfaction
Maintain a high level of professionalism and confidentiality
Benefits
Competitive hourly wage
Flexible working hours
Medical, dental, and vision insurance
Paid time off and holiday pay
Employee discounts on CVS products
Opportunities for professional development and career growth
Educational Qualifications
High school diploma or equivalent required
Additional certifications in customer service or related fields are a plus
Company Overview
CVS Health is a leading healthcare innovation company, with a commitment to helping people on their path to better health. As a Fortune 500 company, we provide a wide range of health and wellness services through our network of over 9,900 retail pharmacies, walk-in medical clinics, a leading pharmacy benefits manager with more than 100 million plan members, a senior pharmacy care business serving more than one million patients per year, expanding specialty pharmacy services, and a leading Medicare Part D prescription drug plan. At CVS Health, we are dedicated to improving healthcare access, lowering costs, and improving the quality of care for patients.
Join our team and contribute to the success of a company that is transforming the healthcare landscape. Apply today to become a part-time remote Customer Service Representative at CVS Health!
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