Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded… by HR professionals, Businessolver’s unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.
Right Pay. Right Schedule. Right at Home!
Great Pay ($17.00 per hour)
100% Remote – Work & Train from Your Home
Schedule Flexibility (and we mean flexible)
High Growth Tech Organization with High Growth Opportunities
Businessolver is offering an opportunity custom tailored for you. We are seeking part-time Processing Specialists to support our clients by processing requests regarding employee benefit enrollment. This is a meaningful role in which you can take pride in knowing that at the other end of our technology is a person, a family member, or a loved one that needs your support.
Join us for the season or stay awhile. This is a part-time position that will allow you to have a flexible schedule all year around. However, if you are interested in short-term work, we would still love to talk to you. Advocates can request seasonal work assignments.
The pay rate for this position is:
$17.00 per hour
Perks Include:
Flexible Work Schedule
Shifts and schedules are varied and can range up to 20 hours per week
Your schedule is customized to fit your availability and provide a balance between personal and business needs
The Gig Details:
Review all incoming documentation and determine eligibility for coverage elections
Process elections and enroll members in coverage
Respond accurately and thoroughly to questions and document transaction detail accordingly
Must be a resourceful and creative problem solver; ability to anticipate/identify areas of concern or risk
Take accountability for entire process from receipt of work to resolution and closure
Work under general supervision following established procedures
Ensures sensitive information remains confidential and adheres to company guidelines
Regular attendance, punctuality, and schedule adherence are required
Performs other duties as assigned
What You Need to Make the Cut:
Proven Customer Service and Data Entry experience
Experience with COBRA Administration, Verification Services, Leave of Absence, Retiree Services, and Document Fulfillment is a plus
Can self-start and maintain a positive, upbeat attitude
Keen attention to detail and high accuracy on processing information
Dedication to providing exceptional customer service for both internal and external partners
A thorough understanding and adherence to information confidentiality
Flexibility – on this team, we roll up our sleeves and help out where help is needed and ability to adapt to change
Strong written and oral communications
Competitive, team player who strives for excellence
Benefit Administration experience / Life and Health license a plus
BYOT (Bring Your Own Technology) – In This Role You Will Utilize Your Own Technology
We Require that You Have:
Windows Enabled PC/Laptop or MacBook (Chromebooks and Tablets are not supported)
Internet speeds of above 20 Mbps (Download) and 5 Mbps (Upload)
Ethernet Cable Connection Highly Recommended
USB Enabled Headset also Highly Recommended
Training
Businessolver will provide a 1.5-week training program prior to “going live”.
Newly hired Processing Specialists will accumulate up to 35 hours of training during the training period.
Training will be a combination of live virtual classroom training and self-paced coursework (all completed from your home).
#LI-DNI
Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/
The Businessolver Way
Our team has spent two decades crafting a culture that challenges each employee to perform at the top of their game and have fun doing it! If you desire to use your skills and experience in an environment where you can make a difference, we want to hear from you!
Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.
(Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level):
Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.
Equal Opportunity at Businessolver:
Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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