Job Title: Pharmacy Technician
Client: Health Insurance
Location: 100% remote – Michigan-based candidates only
Will this position be required to work onsite for any reason at any time? No, Resource will be able to perform this role offsite.
Engagement Description
This Pharmacy Technician Role is within a remote contact center. Our goal is to handle Member and Provider inquiries concerning benefits and coverage determinations. Our timeframes are extremely tight (urgent 24 hours, standard 72 hours).
Additional Duties
Work on the pharmacy help desk handling prior authorization requests from doctors offices.
Requests are received via fax, mail, email, phone and electronic PA system
Receive and respond to member questions about their pharmacy benefit
Work from home private and quiet workspace required
Ability to work 8.5 hours starting as early as 8am and ending as late as 9pm.
Top 3 Required Skills/Experience The most important must-have skills.
Retail Pharmacy experience at least 2 years
Good computer skills (Typing, outlook, excel, etc)
Good fundamental knowledge of drug names and drug classes
Required Skills/Experience The rest of the required skills/experience
Exceptional Customer Service
Detail Oriented
Ability to multi-task
Willingness to accept change
Preferred Skills/Experience Optional but preferred skills/experience
Call center experience
CMS knowledge
Education/Certifications Include:
CPhT preferred (Certified Pharmacy Tech licensed)
Company DescriptionW3R Consulting is a Southfield, Michigan based staffing and consulting firm that provides talent, technology consulting and advanced analytics solutions to Fortune 500 companies in the automotive, financial, healthcare, insurance, professional and business services, and retail industries. In 2012, w3r acquired Nurse Now Staffing. inner of numerous customer and industry awards, this year W3R celebrates 22 years of innovation, exceptional customer service and community engagement.