“One of Us”
Oh, you’re interested in project management? Let’s see if this role is for you! In this exhilarating role, you’ll take the reins and own every aspect of your assigned client’s projects, driving them to spectacular success. Get ready to dazzle as you organize epic Quarterly Partnership Reviews, proactively anticipating and exceeding client expectations at every turn. With your… strategic prowess and boundless energy, you’ll lead the charge towards greatness, devising improvement strategies, and optimizing every aspect of the project journey. Get ready to unleash your inner dynamo and embark on this thrilling journey to project triumph! Let’s read more.
Attitude
We need a Rockstar Project Manager! With a winning combination of hard work and honesty, they’re ready to take on any challenge that comes their way. From mastering time management to embracing flexible hours, they’re the epitome of self-sufficiency. But they’re not just about the nitty-gritty details – they appreciate the bigger picture and are always ready to represent the company’s interests with pride. They’re as dedicated as they are fun-loving! Is this you?
Requirements
Main Quest
Assume ownership of assigned project(s) and drive them to success.
Side Quest
Lead engaging Quarterly Partnership Reviews, making meetings unforgettable
Anticipate client needs and go above and beyond to exceed expectations
Keep the communication flowing with timely updates and swift issue escalations
Get innovative with improvement strategies to keep projects on track
Propose new tools and equipment to take client satisfaction to the next level
Drive continuous improvement with valuable metrics and KPIs
Ensure harmony in test strategies and escalate issues to QA Managers when needed
Optimize Test Design to leave clients wanting more
Manage holiday approvals while keeping operations smooth
Keep staffing needs in check by proactively communicating with the Resource Manager
Lead your team to success and help them grow in their roles
Recognize outstanding team members during staff evaluations and appraisals
Deliver quotes and estimates that keep clients coming back for more
Track time and costs meticulously to keep projects on budget
Use feedback from CSAT Surveys to refine your approach
Maintain strict adherence to security procedures and policies
Lead by example by championing company policies and procedures
Requirements
Discuss scheduling updates with the Resource Manager and Project Management Team Lead, ensuring smooth coordination and effective planning
Drive staff development and contingency plans across team structures, fostering growth opportunities for all team members
Lead and guide QA Project Leads and Associate QA Leads on assigned clients and projects, fostering collaboration and teamwork
Measure and analyze project metrics to enhance team performance and efficiency, ensuring projects stay on track
Prepare and send spend reports, providing clear financial updates and addressing client inquiries with professionalism
Provide internal updates on client satisfaction and project status, keeping everyone informed and motivated
Resolve shortages, conflicts, or priority calls with the Resource Manager and Project Management Team Lead, promoting teamwork and problem-solving
Support commercial or management level discussions with clients, contributing to strategic decision-making and fostering strong client relationships
Benefits
Bonus Features (What We Can Do For You)
Medical Plan
Vision Plan
Employer Paid Life Insurance
Employee Assistance Program
401K w/ Matching Contribution
Paid Company Holidays
Paid Time Off
Paid Parental Leave
Testronic Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Testronic Inc. is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact [email protected]