Welcome to our team! We are looking for a Remote Call Center Customer Service Representative to join our dynamic and fast-paced customer service department. If you have excellent communication skills, a passion for helping others, and the ability to work independently, we want to hear from you!
Responsibilities…
Handle inbound and outbound customer calls in a professional and courteous manner
Provide accurate and timely information to customers regarding products and services
Resolve customer complaints and issues effectively and efficiently
Document all customer interactions and transactions in the database
Adhere to company policies and procedures at all times
Qualifications
High school diploma or equivalent
Previous customer service experience preferred
Excellent communication skills, both verbal and written
Ability to work independently and as part of a team
Strong problem-solving skills
Proficient in Microsoft Office and CRM software
If you are a self-motivated individual with a passion for customer service, we encourage you to apply for this exciting opportunity to join our team as a Remote Call Center Customer Service Representative