Job Title : Remote Client Service Representation
Location : Remote
Salary : $8k -$14K Monthly
Job Summary
We are seeking a dedicated Client Services professional to join our team. The ideal candidate will have experience in financial services and SaaS, with a strong understanding of market dynamics. This role involves managing client accounts, utilizing Salesforce, and ensuring excellent customer relationships.
Responsibilities
Engage with clients to understand their needs and provide tailored solutions
Utilize Salesforce to track client interactions and manage accounts effectively
Collaborate with the sales team to identify opportunities for growth within existing accounts
Manage projects related to client services, ensuring timely delivery and high-quality outcomes
Provide exceptional customer service by promptly addressing inquiries and issues
Communicate effectively with clients to build strong relationships and foster trust
Conduct account management activities to ensure client satisfaction and retention
Experience
Proven experience in financial services or related industry
Familiarity with SaaS products and services
Strong sales acumen with the ability to identify opportunities for revenue growth
Proficiency in customer relationship management tools like Salesforce
Experience in project management is a plus
Excellent communication skills to interact effectively with clients and internal teams
Job Type: Full-time
Pay: $8,000.00 – $14,000.00 per month
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: Remote
