Job Summary
Job Type: Full-Time…
Salary: $20 / Hour
Working Hours: Flexible Schedule
Company: American Express
Location: Remote
Benefits: Health, Dental, Paid Training, Paid Vacations
Job Description
American Express is seeking a proactive, organized, and customer-focused individual to join our team as a Remote Customer Service/Data Entry Representative. In this role, you will be responsible for providing exceptional customer service while accurately inputting and maintaining customer data. You will interact with customers via phone, email, and chat to address their inquiries, resolve issues, and ensure a positive customer experience. This is a fantastic opportunity for individuals who are detail-oriented, enjoy helping others, and are looking for the flexibility of remote work.
As a Remote Customer Service/Data Entry Representative, you will work closely with other team members and departments to ensure that customer data is accurate and up-to-date. You will be expected to handle sensitive information with the utmost confidentiality and adhere to data protection policies. Your ability to communicate effectively and professionally with customers will be key to your success in this role.
We offer a flexible schedule, competitive salary, and a comprehensive benefits package that includes health and dental insurance, paid training, and paid vacations. Join our team and become part of a company that values your contributions and supports your professional growth.
Requirements
High school diploma or equivalent
Excellent communication skills, both written and verbal
Strong attention to detail and accuracy
Ability to work independently and manage time effectively
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Previous customer service experience preferred
Reliable internet connection and a quiet workspace
Responsibilities
Respond to customer inquiries via phone, email, and chat
Accurately input and update customer data in our systems
Resolve customer issues in a timely and professional manner
Maintain confidentiality and security of customer information
Collaborate with other departments to resolve customer issues
Meet performance metrics and targets for customer service and data entry
Participate in training and development programs
Benefits
Health Insurance
Dental Insurance
Paid Training
Paid Vacations
Flexible Schedule
Remote Work Opportunity
Educational Qualifications
A high school diploma or equivalent is required for this position. Additional certifications in customer service or data entry are a plus.
Experience
Previous experience in customer service or data entry is preferred but not required. We provide comprehensive training to ensure your success in this role.
Company Overview
American Express is a leading global payments company, providing customers with access to products, insights, and experiences that enrich lives and build business success. With a commitment to delivering exceptional customer service, we are dedicated to creating a diverse and inclusive work environment where our employees can thrive. Join our team and help us continue to innovate and drive positive change in the financial services industry.
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