Broadcom Inc., a Delaware corporation headquartered in Palo Alto, California, is a global infrastructure technology leader built on more than 60 years of innovation, collaboration and engineering excellence. With roots based in the rich technical heritage of AT&T/Bell Labs, Lucent and Hewlett-Packard/Agilent, Broadcom focuses on technologies that connect our world. Through the combination of industry leaders Broadcom, LSI, Broadcom Corporation, Brocade, CA Technologies, Symantec’s enterprise security business and VMware, the company has the size, scope and engineering talent to lead the industry into the future.
Responsibilities
As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience
Answer phones and greet clients
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service
Service can include responding… to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Qualifications
High school diploma or equivalent
Strong communication skills, both written and verbal
A passion for helping others and a customer-focused mindset
Basic computer skills and the ability to learn new software quickly
Ability to work independently and as part of a team
Proactive in problem solving
Benefits
Fully remote work arrangement, offering flexibility and work-life balance
Opportunity to be part of a dynamic and supportive team
Competitive compensation package based on experience
Room for growth and development within the organization
Access to resources and tools necessary for successful remote work