*!! Must submit a full application here to be considered !!**: https://dashboard.fafs.me/Applications/Innovexx
Work from Home…
Full time positions available.
Training is PAID and is a duration of two weeks.
We are currently seeking Customer Service Agents with experience previously in a call center environment. MUST have a great understanding of the importance of providing excellent customer service to consumers.
This is an inbound customer service position; there is NO outbound calling or sales.
Starting Pay Rate $10.00 ($11 for bilingual) Pay will be reviewed 30 days, after completed training.
Responsibilities:
Handle customer inquiries and complaints
Retaining existing customer monthly memberships
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields
Previous work from home experience
Ability to build rapport with customers
Ability to multitask and quickly adapt and learn new programs
Positive and professional demeanor
Excellent verbal communication skills
Availability to work Saturday’s- required for the position
Job Types: Full-time, Part-time
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