Responsibilities:
– Provide exceptional customer service to clients via phone, email, and chat
– Answer incoming calls and respond to customer inquiries in a professional and timely manner
– Assist customers with product information, order status, and issue resolution
– Process orders, returns, and exchanges accurately and efficiently
– Maintain customer accounts and update information as needed
– Analyze customer needs and recommend appropriate products or services
– Conduct outbound calling campaigns to follow up with customers or promote new products/services
Requirements:
– Previous experience in a customer service role preferred
– Excellent communication skills, both verbal and written
– Strong problem-solving abilities and attention to detail
– Ability to work in a fast-paced environment and handle multiple tasks simultaneously
– Proficient computer skills, including knowledge of Microsoft Office Suite
– Ability to analyze customer needs and provide appropriate solutions
– Must… be able to work flexible hours, including evenings and weekends if required
If you are a motivated individual with a passion for providing outstanding customer service, we would love to hear from you. Apply today to join our team of dedicated Customer Service Representatives!
Job Type: Part-time
Pay: $15.00 – $17.00 per hour
Expected hours: No more than 28 per week
Benefits:
401(k)
401(k) matching
Flexible schedule
Shift:
10 hour shift
4 hour shift
8 hour shift
Day shift
Evening shift
Morning shift
Night shift
Overnight shift
Work Location: Remote