This role involves engaging with potential clients who have expressed interest in our services. This virtual or hybrid position offers the flexibility to work remotely and in the office. If you are a self-starter with excellent communication skills and a passion for people, we encourage you to apply.
Responsibilities…
Conduct inbound calls and respond to inquiries via email or other communication channels
Schedule virtual appointments with customers via Zoom
Customize new benefit plans and adjust existing plans to fit the current needs of each client
Educate customers on the features and benefits of our products
Perform reviews for existing clients, as well as help with any necessary claims or adjustments
Address any questions or concerns potential customers may have
Provide attentive customer service and any necessary administrative support in response to members’ needs
Collaborate closely with other team members to ensure a seamless sales experience for customers
Maintain accurate records of all sales interactions in our CRM system
Qualifications:
Previous experience in sales or customer service
Excellent verbal and written communication skills
Strong negotiation and persuasion abilities
Ability to work independently and in a team environment
Detail-oriented with strong organizational skills
Proficient in using Zoom and MS Office Suite