My Wireless Corner in Miami, FL is looking for one remote live chat clerk (entry level) to join our team. We are seeking a highly motivated and customer-focused individual to join our team as a Remote Live Chat Clerk. As a Live Chat Clerk, you will be responsible for providing exceptional customer service and support through live chat interactions. This is an entry-level position, and military… candidates are encouraged to apply. We are located on 3164 Nw 72nd Ave. Our ideal candidate is self-driven, ambitious, and hard-working.
Benefits
We offer many great benefits, including free early access to your pay through Homebase.
Competitive salary and benefits package
Opportunity to work with a dynamic and growing company
Professional development and growth opportunities
Flexible remote work arrangement
Responsibilities
Respond to customer inquiries and concerns through live chat
Provide accurate and timely information to resolve customer issues
Utilize knowledge base and resources to answer questions and troubleshoot problems
Collaborate with remote teams to ensure seamless customer support
Meet and exceed customer satisfaction and quality targets
Maintain accurate records of chat interactions and customer information
Qualifications
1-2 years of military experience in customer service, administration, or IT (or equivalent civilian experience)
Excellent communication and interpersonal skills
Strong problem-solving and troubleshooting abilities
Ability to work independently and collaboratively in a remote environment
High school diploma or equivalent required; associate’s or bachelor’s degree in a related field preferred
We are looking forward to hearing from you
