We are seeking a dedicated and customer-focused individual to join our team as a Live Chat Support Representative. In this role, you will provide real-time assistance to customers through our online chat platform. If you have excellent communication skills and a passion for helping others, we want to hear from you!
Responsibilities:
Respond to customer inquiries and provide support through live chat
Assist customers with product information, troubleshooting, and order processing
Resolve customer issues and complaints in a timely and professional manner
Escalate complex issues to the appropriate department for further assistance
Maintain accurate records of customer interactions and transactions
Qualifications:
Excellent written and verbal communication skills
Strong problem-solving abilities and attention to detail
Ability to multitask and prioritize in a fast-paced environment
Previous customer service experience is a plus
Proficiency in typing and navigating… online platforms
If you are ready to provide exceptional customer service and thrive in a dynamic environment, apply now
