Employer Industry: Luxury Hospitality Services
Why Consider This Job Opportunity…
Robust benefits package including health, dental, vision, life, and disability insurance
Competitive PTO offerings and 401(k) plan
Opportunity for career growth and continuous learning in a fulfilling workplace
Chance to work in a prestigious environment that values diversity and innovative ideas
Engage with guests in a luxurious setting, enhancing their experience through exceptional service
What To Expect (Job Responsibilities)
Provide unparalleled luxury service to guests, ensuring a memorable experience
Handle transactions and book appointments for spa, salon, and fitness services with professionalism
Address guest inquiries and resolve concerns efficiently while maintaining grace
Train and onboard new colleagues, sharing the ethos of luxury and excellence
Report any incidents or accidents promptly to management, demonstrating vigilance
What Is Required (Qualifications)
Prior experience in a luxury call center setting is highly preferred
Demonstrated customer service experience within a 5-star hotel environment
High school diploma or GED is required for this role
Proficient in MS Office applications, including Excel, Word, and Outlook
Exceptional verbal and written communication skills
How To Stand Out (Preferred Qualifications)
Ability to multitask effectively in a fast-paced environment
Strong problem-solving skills and innovative thinking
A meticulous eye for detail and a commitment to professionalism
Availability to work evenings, weekends, and holidays as needed
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