Pay Rate: $23.00
As an Online Chat Agent, you will play a vital role in ensuring excellent customer service through online chat interactions. You will be responsible for responding to customer inquiries, providing accurate information, and resolving their issues or concerns in a timely and professional manner…
Responsibilities:
Responding to customer inquiries and resolving issues via online chat
Providing accurate and helpful information to customers
Escalating complex issues to the appropriate department
Maintaining customer satisfaction by building rapport and addressing any concerns
Ensuring timely and thorough follow-up on customer interactions
Requirements:
Prior experience in customer service or a related field
Excellent written and verbal communication skills
Ability to multitask and handle multiple chat conversations simultaneously
Proficiency in typing and using online chat platforms
Strong problem-solving skills and attention to detail
Benefits:
Competitive compensation of $28 per hour
Opportunity for growth and professional development
Flexible work hours
Supportive and inclusive work environment
Brand: The Gramon Family of Schools
Address: 5175 W 2100 S West Valley City, UT – 84120
Property Description: UT LOCATION
Property Number: 4