Dice is the leading career destination for tech experts at every stage of their careers. Our client, GreyMatter Solutions, is seeking the following. Apply via Dice today!
Key Responsibilities…
**SAP CS/SM Module Expertise:**
Configure and implement SAP CS (Customer Service) and SM (Service Management) modules.
Design and support processes related to Service Notification, Service Orders, Repair Processing, Warranty Claims, and Returns Management.
**SAP SD Module Expertise:**
Configure SAP SD (Sales and Distribution) modules focusing on Order Management, Pricing, Billing, Credit/Debit memos, and Availability Checks.
Ensure integration between SD and related modules like MM (Materials Management) and FI (Financial Accounting).
**Business Process Consulting:**
Work closely with business users to understand requirements and translate them into SAP functionalities.
Propose and document optimized solutions for business processes related to sales, distribution, and service management.
**End-to-End Implementation:**
Perform all aspects of an SAP project life cycle including blueprinting, configuration, testing, training, data migration, and go-live support.
Manage system enhancements, custom developments, and provide post-go-live support.
**Integration Expertise:**
Knowledge of integration between SAP CS/SM and SD with MM (Materials Management), PP (Production Planning), and FI/CO (Financial Accounting & Controlling) modules.
Collaborate with cross-functional teams (technical/ABAP) to ensure seamless data flow and integration between modules.
**Issue Resolution:**
Troubleshoot and resolve functional issues in SAP CS, SM, and SD.
Manage SAP-related tickets in the service and distribution processes and provide support to end-users.
*Required Skills:**
**Hands-on Experience:** Minimum of 5+ years of hands-on experience in SAP CS, SM, and SD modules.
**SAP Customization:** Strong ability to configure and customize SAP systems for various business requirements in customer service, sales, and distribution.
**Technical Integration Knowledge:** Good understanding of IDOCs, BAPIs, user exits, and workflow as it relates to CS/SM/SD.
**Analytical Skills:** Ability to analyze complex business scenarios and propose solutions aligned with SAP best practices.
**Project Management:** Experience in managing SAP implementation projects from conception through post-go-live support.
**Communication & Stakeholder Management:** Excellent verbal and written communication skills, and experience in collaborating with business stakeholders.
*Education & Certification:**
Bachelor’s degree in IT, Computer Science, or related field.
SAP CS, SD, or SM certification (preferred).
*Nice to Have:**
Experience in S/4HANA implementations or migrations.
Knowledge of SAP Fiori and other UI/UX tools for SAP.
Familiarity with third-party integrations and external system interfacing with SAP.
SAP CS SM SD Functional Consultant