We are in the process of staffing a Virtual Assistant where a client needs someone to handle the following responsibilities. If you are interested, please complete the Virtual Assistant application. For other job information and updates on Virtual Assistant roles, make sure you follow us at @momtovirtualassistant.
Key Responsibilities…
App Tasks
Manage customer service for app
Maintain customer service inbox by answering emails within response window
Upload all app cancellations to the backend of the app weekly
Manage backend building and management
Upload new videos
Build new workouts
Build new resource video pages
Coaching Program Tasks
Manage customer service for coaching
Manage all client customer service issues escalated to support inbox by the coaches
Manually complete all Bi-weekly coaching cancellations weekly
Manage new client starts
Add new clients start dates and close old dates (happens bi-weekly)
Organize the new client list and send macros (happens bi-weekly)
Manage progress pictures
Label and save all client progress photos assigned to the progress photo inbox
Manage Facebook page
Post coach videos bi-weekly from client’s Facebook login
Organize the video, write up and get client’s approval
Make a schedule for Facebook’s lives for the coaches to rotate through
Manage client emails and outlines
Workout with clients to redo the client emails and outlines
In charge of moving this project forward and inputting copywriting and pictures into Kajabi
Guides
Manage workouts
Keep the App, Kajabi, and PDF always synced with the same changes
Manage educational modules
Make updates as client does so
Manage progress photos and testimonials
Manage label and save all photos from the progress photo inbox
Kajabi Support
Help with backend website and email updates as needed
Help with automations and contact communication
Social Media and Marketing
Manage bi-weekly newsletter and blog post based on weekly podcast / posts
Pinterest
YouTube
TikTok
Podcast
Instagram
Platforms:
Excel / Google Sheets
Kajabi
Pinterest
YouTube
Instagram
Google Suite
Requirements
Experience with Kajabi (a plus)
Experience as a Virtual Assistant / Executive Assistant (a plus)
Experience in customer service / communications (a plus)
Passionate about women’s healthy lifestyle (a plus)
Excited and comfortable doing the monotonous tasks (a must)
Very organized
Excellent communicator
Detail oriented
Tech savvy
Proactive
20-25 hours per week
PST, MST, CST, or EST Time Zones
Benefits
There are no benefits for this role as it is meant to be performed by independent contractors. Please let me know if you have any questions