Supervisor, Customer Service REMOTE

  • Anywhere

Immediate Job Opening for Customer Service Supervisor – Import Operations – Remote Position

Experience working for a freight forwarder handling import cargo.

Attractive Salary and ALL Benefits
We are proud to offer the position of Customer Service Supervisor to be based at the NY/NJ area. Position is available for immediate appointment. Qualified candidates will be offered competitive salary and all standard benefits.

Professional experience:
• Minimum 3 years experience handling all aspects of import operations from
beginning to end.
• Familiar with customs regulations and insuring compliance and minimizing
disruptions.
• In depth understanding of shipping regulations including customs procedures and
documentation requirements.
• Proven track record of customer satisfaction that includes fostering relationships.
• Experience handling cross border moves.
• Ability to work in high pressure environments.
• Experience negotiating rates with carriers, trucking companies and vendors… in
general.
• Technologically savvy.
Professional Attributes:
• Customer focused and welcoming personality.
• Ability to understand and resolve problems to the benefit of customer and the
company.
• Team player with the ability to reach out to other members. Easily approachable.
• Good communication skills.
• Positive attitude.
Only candidates with experience in handling imports in the freight forwarding industry need apply.

Must have experience working for a forwarder or forwarders with knowledge of import procedures

Apply!