Are you passionate about e-commerce and possess excellent organizational and communication skills? Teleperformance is seeking a dynamic E-Commerce Virtual Assistant to join our remote team. As an integral part of our e-commerce support division, you will play a crucial role in ensuring seamless operations for our clients in the fast-paced world of online retail.
What You Will Do:
? Order Management: Process and manage online orders efficiently, ensuring timely fulfillment and customer satisfaction.
? Customer Support: Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a positive online shopping experience.
? Inventory Control: Monitor and update product inventory, coordinate restocking, and assist in managing stock levels.
? Content Management: Assist in creating and optimizing product listings, ensuring accurate and compelling product descriptions.
? Data Entry: Accurately input and update product information, prices, and promotions on… various e-commerce platforms.
? Market Research: Stay abreast of industry trends, competitor activities, and customer preferences to contribute insights for business improvement.
Requirements:
? E-Commerce Knowledge: Familiarity with popular e-commerce platforms and understanding of online retail processes.
? Communication Skills: Excellent written and verbal communication skills to interact with customers and team members effectively.
? Organizational Skills: Strong organizational abilities to manage multiple tasks, prioritize responsibilities, and meet deadlines.
? Tech-Savvy: Comfortable using various online tools, platforms, and software related to e-commerce operations.
? Problem-Solving: Proven ability to troubleshoot issues independently and find effective solutions.
Opportunity Benefits:
? Remote Work: Enjoy the flexibility of working from the comfort of your own home, eliminating commuting time and expenses.
? Career Growth: Teleperformance is committed to the professional development of its employees, offering opportunities for advancement and skill enhancement.
? Global Team: Collaborate with a diverse and inclusive team from around the world, fostering a dynamic and enriching work environment.
? Competitive Compensation: Receive a competitive salary along with performance-based incentives and bonuses.
If you are a self-motivated individual with a passion for e-commerce and the desire to contribute to the success of our clients, we invite you to apply now and be a key player in shaping the future of online retail! Join Teleperformance’s remote team and embark on a rewarding journey in the e-commerce industry