Teleperformance Work from Home Jobs
About Teleperformance…
Teleperformance is a global leader in customer experience management. With a presence in over 80 countries, we connect the biggest and most respected brands on the planet with their customers through customer service, technical support, and customer acquisition. Our work from home solutions enable us to provide top-notch service to our clients while offering flexibility and convenience to our employees.
Job Description
Teleperformance is currently hiring work from home professionals to join our dynamic and talented team. As a work from home customer service representative, you will be responsible for providing exceptional customer service to our clients’ customers. You will handle inquiries, troubleshoot technical issues, and ensure customer satisfaction through clear and efficient communication.
Key Responsibilities
? Responding to customer inquiries via phone, email, or chat
? Assisting customers with product selections, orders, or technical issues
? Providing information and resolving problems in a friendly and professional manner
? Documenting customer interactions and transactions accurately
? Identifying and escalating priority issues
? Following up with customers to ensure their issues are resolved
Requirements
To be successful in this role, you should have the following qualifications:
? Excellent verbal and written communication skills
? Strong problem-solving and decision-making abilities
? Adept at multitasking and navigating through multiple systems simultaneously
? Ability to empathize with customers and provide personalized support
? Basic computer skills and proficiency in using Microsoft Office applications
? Availability to work a flexible schedule, including weekends and holidays
Perks and Benefits
? Work from home: Enjoy the convenience of working from the comfort of your own home.
? Flexible schedule: We offer a range of shifts to accommodate various lifestyles and commitments.
? Competitive pay: Receive a competitive salary and have the opportunity to earn performance-based incentives.
? Career growth: Teleperformance values employee development and offers training programs to help you enhance your skills and advance in your career.
? Global network: Join a diverse and inclusive workforce that spans across multiple countries and cultures.
How to Apply
If you are interested in joining our team, please submit your application through our website. Be sure to include your updated resume and a brief cover letter outlining your relevant experience and why you believe you would be a great fit for this position. We look forward to hearing from you!
At Teleperformance, we believe that work should be rewarding and enjoyable. Join us today and be part of a global team that is dedicated to delivering outstanding customer experiences
