Teleperformance Work from Home Jobs
About Teleperformance…
Teleperformance is a leading global outsourcing company specializing in customer experience management. With over 300,000 employees across 80 countries, we provide exceptional customer service and engagement solutions to some of the world’s most renowned companies.
Position: Work from Home Agent
Your Role:
As a work from home agent at Teleperformance, you will play a crucial role in providing stellar customer service to our clients. You will be responsible for answering incoming customer queries via phone, email, or chat, ensuring customer satisfaction at all times. Your day-to-day tasks will include:
– Answering customer inquiries promptly and professionally
– Resolving customer complaints and issues efficiently
– Providing product/service information to customers
– Upselling and cross-selling products/services to maximize sales opportunities
– Maintaining accurate and detailed customer records
– Collaborating with team members to improve overall customer experience
Requirements:
To join our work from home team, you must meet the following requirements:
– High school diploma or equivalent (college degree preferred)
– Excellent communication skills, both verbal and written
– Strong problem-solving and multitasking abilities
– Tech-savvy with proficient computer skills
– Ability to work independently and in a team environment
– Previous customer service experience is a plus
Benefits:
At Teleperformance, we value our employees and offer a comprehensive benefits package, including:
– Competitive salary
– Performance-based incentives and bonuses
– Flexible work schedules to suit your lifestyle
– Extensive training and development programs to enhance your skills
– Opportunities for career advancement within the company
– Access to a supportive and inclusive work culture
– Work from the comfort of your own home
How to Apply:
To apply for this exciting opportunity, please submit your updated resume online. Our recruitment team will carefully review your application, and if you meet the qualifications, we will contact you to schedule an interview.
Join us today and become part of our dynamic team, providing exceptional customer service from the comfort of your home!
Note: This work from home position is open to candidates residing in the United States
