Job Summary
Job Type: Part-Time
Salary: Competitive hourly rate
Working Hours: Under 4 hours per day
Company: CVS Health
Remote Location: Yes
Benefits:
– Health Insurance
– Dental Insurance
– Paid Training
– Paid Vacation
– Retirement Plans
Job Description
CVS Health is seeking a dedicated and compassionate Telephonic Health Coordinator to join our dynamic team. As a Telephonic Health Coordinator, you will play a crucial role in assisting our clients with health-related inquiries, managing patient records, and providing essential support to ensure a seamless healthcare experience. This is a remote, part-time position designed to offer a flexible work schedule with less than 4 hours of work per day, making it perfect for those seeking a balanced work-life routine.
In this role, you will be the first point of contact for our clients, offering guidance, support, and information on various health services provided by CVS Health. You will work closely with healthcare professionals to ensure that our clients receive the most accurate and timely information regarding their health needs. This position offers a unique opportunity to make a significant impact on the well-being of our clients while working in a supportive and innovative environment.
Requirements
– High School Diploma or equivalent
– Excellent verbal and written communication skills
– Strong organizational skills and attention to detail
– Ability to maintain confidentiality and handle sensitive information
– Proficiency in using computer systems and software applications
– Previous customer service experience, preferably in a healthcare setting
– Ability to work independently and manage time effectively
Responsibilities
– Answer inbound calls from clients regarding health-related inquiries
– Provide accurate information about CVS Health services and programs
– Document client interactions and maintain detailed records
– Assist clients in scheduling appointments and follow-up care
– Collaborate with healthcare professionals to address client needs
– Educate clients on health management and wellness resources
– Handle and resolve client complaints with empathy and professionalism
Benefits
– Comprehensive health and dental insurance plans
– Paid training to ensure you are fully equipped for the role
– Generous paid vacation and personal days
– Retirement plans with company match
– Opportunities for career advancement within CVS Health
Educational Qualifications
– High School Diploma or equivalent required
– Additional certifications or training in healthcare, customer service, or related fields is a plus
Experience
– Previous experience in a customer service role, preferably within a healthcare environment
– Experience with telephonic communication and remote work is advantageous
Company Overview
CVS Health is a leading healthcare innovation company with a purpose of helping people on their path to better health. As a diversified health services company, we offer a wide range of services, including pharmacy benefits management, retail and specialty pharmacy, care management, and health insurance. Our commitment to innovation and quality has made us a trusted partner in the health and wellness of millions of clients. We believe in investing in our employees by offering comprehensive benefits and opportunities for growth and development. Join our team and be a part of a company that is pioneering the future of health care.
Apply today to take the first step towards a rewarding career with CVS Health!