About Our Company:
Starry Solutions provides exceptional virtual receptionist services, tailored to the unique needs of small businesses. Our team acts as an extension of their company, building relationships with their clients and fueling their growth. We offer a supportive and collaborative remote work environment.
*Starry Solutions’ company page on Indeed is not affiliated with our company. Indeed cannot make any changes to the ownership of the page. Visit our website to learn more about what we do.**
Job Summary:
Join our growing team of remote virtual receptionists and play a vital role in the success of our clients. As a key member of our company, you’ll provide warm, professional, and efficient phone support to businesses across a variety of industries. There will be opportunities for advancement for candidates who excel in the role.
Responsibilities:
Answer incoming calls promptly and with a positive, helpful attitude
Accurately capture caller information and… messages, ensuring timely delivery
Address basic client questions according to established guidelines
Schedule appointments and/or transfer calls
Collaborate with team members to ensure exceptional service standards are consistently met
Required Skills:
Excellent communication and interpersonal skills
Strong attention to detail and organizational abilities
Ability to work independently in a remote setting with minimal supervision
Computer proficiency and typing skills
Experience
1+ years of customer service or receptionist experience (previous remote work experience is a plus).
Preferred Experience:
Prior employment in a remote-based role
Prior customer service experience, particularly in a phone-based role
Familiarity with CRM software or appointment scheduling tools
Fluency in Spanish is desired
Required Equipment:
Computer with the ability to run Chrome or our carrier’s desktop app
Strong, reliable WiFi
Headset with microphone
Quiet workspace where you can field phone calls
What We Offer:
Competitive salary aligned with experience
Be apart of a collaborative and supportive team environment
Potential for growth within our expanding company
How To Apply:
Complete the application on Indeed
In the next section you will be prompted to answer the question, “Which of Starry Solutions’ Core Values resonate with you the most?”
Job Type: Full-time
Pay: $25.00 per hour
Expected hours: 40 per week
Schedule:
8 hour shift
Day shift
Evening shift
Monday to Friday
Morning shift
People with a criminal record are encouraged to apply
Application Question(s):
Which of Starry Solutions’ Core Values resonate with you the most?
Education:
High school or equivalent (Required)
Experience:
remote work: 1 year (Preferred)
customer service: 1 year (Required)
Work Location: Remote