Job Overview
The Virtual Site Manager is responsible for providing remote support to multiple storage facilities from the corporate office in Gilbert, AZ. This position will take/make phone calls, maintain tenant records, and support the sales of storage units to prospective customers.
Key Responsibilities
Answer and manage incoming/ outgoing phone calls for assigned facilities, including delinquency and courtesy calls
Take card payments over the phone
Answer questions from tenants and prospective customers
Make notes on tenant accounts
Schedule move-ins and facility tours
Order supplies
Make bids for new vendors with a work order request from the Area Manager
Understand and be able to explain a legal lease agreement for storage units.
Qualifications/Skills:
Excellent written and oral communication skills, especially over the phone
Proficiency in Microsoft Office
Ability to learn required software (Sitelink)
Ability to sit for extended periods of time at a desk
Experience and Requirements:
1+ years in customer service
1+ years in sales
Knowledge/experience in property management or big box retailer preferred
Work Schedule
Monday – Friday, 9am – 6pm
OR
Wednesday – Friday, 8am-5pm & Saturday, Sunday 10am-4pm
Pay: $22/hour
Reports to the Area Manager
Job Type: Full-time