Employer Industry: Business Process Outsourcing (BPO)
Why Consider This Job Opportunity
Competitive compensation with regular reviews and raises based on tenure and performance
Opportunity to earn daily, weekly, and monthly incentives, including cash prizes and valuable items like computers and trips
Comprehensive benefits including medical, dental, and vision coverage options
Paid time off, including holidays and training opportunities
Fun and engaging work environment with a casual dress code
Advancement opportunities within the organization
What To Expect (Job Responsibilities)
Listen to customers, understand their needs, and resolve customer issues
Utilize systems and technology to complete account management tasks
Recognize sales opportunities and apply sales skills to upgrade services
Explain and position products and processes effectively to customers
Appropriately escalate customer dissatisfaction to the managerial team
What Is Required (Qualifications)
Must be authorized to work in the country where the job is based
Willingness to submit to a LEVEL II background and/or security investigation
Must be willing to submit to drug screening
Ability to operate a computer and other office equipment effectively
Availability for scheduled work shifts
How To Stand Out (Preferred Qualifications)
Experience in customer service or technical support roles
Strong problem-solving skills and ability to handle customer inquiries effectively
Familiarity with sales techniques and strategies
Excellent verbal communication skills
Ability to work well in a team-oriented environment
#BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #Incentives
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