Employer Industry: Customer Service and Business Process Outsourcing
Why Consider This Job Opportunity
Competitive base pay with additional variable bonuses and cash incentives
Comprehensive health benefits available after 90 days of employment
Paid Time Off and holidays to ensure a healthy work-life balance
Opportunities for career growth and advancement within the organization
Fun and engaging work environment with a casual dress code
Employer provides necessary equipment for remote work
What To Expect (Job Responsibilities)
Handle inbound customer inquiries and troubleshoot basic technical issues
Listen to customers, understand their needs, and resolve customer issues
Utilize systems and technology for account management tasks
Recognize sales opportunities and apply sales skills to upgrade services
Escalate customer dissatisfaction appropriately to the managerial team
What Is Required (Qualifications)
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
Ability to type swiftly and accurately (20+ words per minute)
Basic knowledge of Microsoft Office Suite and Windows operating system
How To Stand Out (Preferred Qualifications)
Highly motivated, energetic, and dedicated individuals are encouraged to apply
Strong team orientation and customer focus
Ability to thrive in a fast-paced environment
#CustomerService #RemoteWork #CareerGrowth #CompetitivePay #BusinessProcessOutsourcing
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