Employer Industry: Healthcare Services
Why Consider This Job Opportunity…
Salary up to $15.58 per hour
Opportunity for career advancement and growth within the organization
Supportive and collaborative work environment
Chance to make a positive impact on client satisfaction and member experience
Entry-level position with the possibility of gaining valuable skills and knowledge
Comprehensive training programs provided
What To Expect (Job Responsibilities)
Provide phone coverage for incoming and outgoing calls, directing calls to appropriate staff
Resolve customer service issues and pharmacy network problems to ensure client satisfaction
Assist with new client enrollments, changes, and deletions
Support on-site client orientation, health fairs, and business conferences
Perform office duties such as copying, collating, mailings, filing, and credit cards
What Is Required (Qualifications)
Must be available and punctual for scheduled work shifts
High School Diploma or GED, or equivalent experience
Completion of mandatory training programs, including HIPAA Privacy Course and HIPAA Security Course
Exceptional phone and listening skills
Exceptional written and verbal communication skills
How To Stand Out (Preferred Qualifications)
0-2 years of experience as an Rx Technician or Customer Service Representative in a healthcare-related service
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