Employer Industry: Business Process Outsourcing (BPO)
Why Consider This Job Opportunity…
Salary up to $16.10 per hour
Regular raises based on tenure and performance
Paid time off, paid holidays, and paid training opportunities
Incentives including monetary rewards and prizes such as electronics and trips
Advancement opportunities within a fun and engaging work environment
Casual dress code promoting comfort at work
What To Expect (Job Responsibilities)
Support customer service, technical support, and customer sales interactions
Listen to customers, understand their needs, and resolve customer issues
Utilize systems and technology to manage accounts effectively
Recognize sales opportunities and apply sales skills to upgrade products
Ensure first call resolution through problem-solving and effective call handling
What Is Required (Qualifications)
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
Ability to type swiftly and accurately (20+ words per minute)
Basic knowledge of Microsoft Office Suite and Windows operating system
How To Stand Out (Preferred Qualifications)
Previous experience in customer service or sales roles
Strong aptitude for conflict resolution, problem-solving, and negotiation
Ability to thrive in a fast-paced environment with frequent changes
#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveCompensation #WorkFromHome
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