Employer Industry: Healthcare Services
Why Consider This Job Opportunity…
Salary up to $23/hr.
Fully remote position, offering the flexibility to work from home
Comprehensive benefits package including health, dental, vision, and life insurance
Equipment provided at no cost, shipped directly to your home
Opportunity for career advancement and skill development within a Fortune 500 company
Supportive work environment focused on team performance and service excellence
What To Expect (Job Responsibilities)
Drive standardized best practices to optimize operational performance and meet team goals
Train and supervise new employees to enhance overall team productivity and service consistency
Handle escalated customer service issues to maintain customer satisfaction and long-term relationships
Manage daily attendance and team communication, assisting with escalated calls as needed
Identify and provide development opportunities for associates to improve their skills and performance
What Is Required (Qualifications)
Senior experience in a call center environment as a supervisor or leader
Previous experience in the healthcare industry preferred
How To Stand Out (Preferred Qualifications)
Experience in a fast-paced call center setting
Strong leadership and team management skills
Proven ability to handle escalated customer service issues effectively
#HealthcareServices #CallCenterLeadership #RemoteWork #CareerGrowth #CompetitivePay
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