The flexibility of working from home as a Customer Service Representative at Aetna! Join a dynamic team committed to providing top-notch customer support. Enjoy the convenience of a remote position while earning competitive compensation. As a key player in the healthcare industry, Aetna values your dedication to customer service. Seize this opportunity to contribute to a healthier world and… elevate your career from the comfort of your home. Apply now for a fulfilling role with a renowned company.
Key Responsibilities:
? Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
? Assist members with questions related to benefits, claims, and coverage.
? Provide accurate information and educate members on Aetna’s products and services.
? Document customer interactions and transactions with a high level of accuracy.
? Collaborate with cross-functional teams to resolve customer issues.
Qualifications:
? High school diploma or equivalent; some college or relevant experience preferred.
? Previous experience in customer service, call center, or a related field is a plus.
? Excellent communication skills, both verbal and written.
? Strong problem-solving abilities and attention to detail.
? Ability to work independently and as part of a virtual team.
? Comfortable using technology and navigating multiple systems simultaneously.
Work Environment: This position offers the flexibility to work from the comfort of your home. Aetna provides the necessary equipment and resources to support a productive remote work experience.
Benefits:
? Competitive salary.
? Comprehensive health and wellness benefits package.
? 401(k) retirement savings plan with company match.
? Career development and advancement opportunities.
? Work-life balance and flexible scheduling options.
How to Apply: If you are passionate about delivering excellent customer service and want to contribute to the well-being of others, we encourage you to apply. Please submit your resume along with a cover letter outlining your relevant experience and why you are interested in joining Aetna as a Work From Home Customer Service Representative.
Aetna is an equal opportunity employer committed to diversity in the workplace. We encourage candidates from all backgrounds to apply
