About us
We are professional, agile and professional…
Our work environment includes:
Modern office setting
Food provided
Work-from-home days
Growth opportunities
Casual work attire
Relaxed atmosphere
On-the-job training
Flexible working hours
Safe work environment
Lively atmosphere
## Job Summary
We are seeking a work from home Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting additional products or services.
## Duties
– Answer incoming customer calls a professionally
– Assist customers with product information, pricing, and availability etc
– Upsell products or services to increase revenue if necessary
– Resolve customer complaints in a calm and professional manner
– Maintain customer records and update account information as needed
## Skills
– Proficient in data entry with attention to detail
– Excellent verbal and written communication skills in English; Bilingual proficiency is a plus
– Strong customer service orientation with the ability to handle various customer personalities
– Sales experience preferred for upselling opportunities ( not required)
– Ability to effectively communicate and demonstrate phone etiquette
Job Types: Full-time, Part-time, Contract
Pay: $12.00 – $21.00 per hour
Expected hours: No less than 15 per week
Benefits:
Flexible schedule
On-the-job training
Work from home
Shift:
10 hour shift
4 hour shift
8 hour shift
Day shift
Evening shift
Morning shift
Night shift
Work Location: Remote
