Job Summary
Join the Delta Airlines team as a Customer Services Representative from the comfort of your home! This part-time position is perfect for teens residing in Georgia. The role offers a flexible work schedule of under 4 hours per day and includes a competitive hourly salary. Delta Airlines provides various benefits, such as health and dental insurance, paid training, and paid vacations, fostering a supportive work environment.
Job Type:
Part-Time
Salary Unit:
Hourly
Working Hours:
Under 4 hours per day
Company:
Delta Airlines
Location:
Georgia
Benefits:
Health Insurance, Dental Insurance, Paid Training, Paid Vacations
Description
Are you a teen in Georgia looking for an exciting opportunity to work from home? Delta Airlines is seeking motivated and enthusiastic individuals to join our Customer Services team. As a Customer Services Representative, you will be responsible for providing exceptional service to Delta Airlines’ passengers, addressing their inquiries, and resolving any issues they may encounter.
This role is specifically designed for teens who can manage their schedule effectively and are searching for a flexible work-from-home position. You will receive comprehensive paid training to equip you with the skills and knowledge necessary to excel in this role. With Delta Airlines, you will not only gain valuable work experience but also have access to a range of benefits that will support your overall well-being.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
- Provide accurate information about flight schedules, delays, cancellations, and other related inquiries.
- Assist customers with booking, modifying, and canceling flight reservations.
- Resolve customer complaints and issues effectively, striving to exceed customer expectations.
- Maintain a high level of product knowledge and stay updated on Delta Airlines·policies and procedures.
- Document customer interactions and maintain accurate records using Delta Airlines·customer service software.
- Collaborate with team members to ensure customer satisfaction and continuous improvement of service quality.
Requirements
- Must be a resident of Georgia.
- Teen applicants aged 16-19 years old are encouraged to apply.
- Strong communication skills, both written and verbal.
- Ability to work independently and manage time effectively.
- Basic computer skills, including proficiency with email and internet navigation.
- Reliable internet connection and a quiet, dedicated workspace at home.
- Positive attitude and a willingness to learn and adapt.
Educational Qualifications
- High school diploma or currently enrolled in high school.
Experience
- No prior customer service experience required; training will be provided.
Benefits
- Health Insurance
- Dental Insurance
- Paid Training
- Paid Vacations
- Flexible Work Schedule
- Work-from-Home Opportunity
- Employee Discounts on Flights
Company Overview
Delta Airlines is one of the world’s largest global airlines, committed to providing exceptional customer service and innovative solutions to improve the travel experience. With a rich history and a focus on continuous growth and improvement, Delta Airlines values its employees and strives to create a supportive and inclusive work environment. Join our team and become part of a company that is dedicated to connecting people and places around the globe, while offering you valuable career opportunities and benefits.