Are you looking for a flexible work-from-home opportunity that allows you to showcase your data entry skills? We are currently seeking a diligent and detail-oriented Data Entry Clerk to join our team. As a Data Entry Clerk, you will play a crucial role in maintaining accurate records and inputting data efficiently.
Essential Functions & Responsibilities…
Respond promptly and professionally to customer inquiries via phone, email, or chat
Assist customers with account inquiries, payment processing, and dispute resolution
Navigate through systems to accurately document customer interactions and updates
Collaborate with internal teams to escalate complex issues and ensure timely resolution
Uphold company policies and procedures while delivering high-quality service to customers
Continuously strive to meet and exceed performance metrics and service level agreements
Knowledge & Skills
Previous experience in customer service, collections, or related fields preferred
Strong communication skills, both verbal and written
Ability to multitask and prioritize tasks in a fast-paced environment
Proficiency in computer navigation and data entry
Excellent problem-solving abilities with a customer-centric mindset
Adaptability to changing processes and procedures
Education / Experience
High school diploma or equivalent required
Prior experience in healthcare or insurance industry is a plus
Minimum of [X] years of relevant experience preferred
Join our team and embark on a rewarding career journey with ample opportunities for growth and development. Apply today and discover the possibilities with Corner Stone Staffing